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Privacy Policy

Last updated: November 2024

1. Introduction

BookUploadPro ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using our service, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information:

  • Name, email address, and password
  • Subscription plan and payment information
  • Account preferences and settings

Usage Data:

  • Extension usage statistics and upload activity
  • Platform connections and marketplace selections
  • Field mappings and workflow configurations
  • Error logs and diagnostic information

Technical Data:

  • IP address, browser type, and device information
  • Cookies and similar tracking technologies
  • Log files and timestamps

Content Data:

We do not store the actual content of your books or manuscripts. We only process metadata (titles, ISBNs, pricing, etc.) and relay this information to the publishing platforms you authorize.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our service
  • To authenticate your account and enable secure access
  • To process your subscription and payment transactions
  • To track usage limits and enforce subscription tiers
  • To improve and optimize our service functionality
  • To send you service-related communications
  • To detect and prevent fraud or security issues
  • To comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your data:

  • Encrypted data transmission (TLS/SSL)
  • Hashed and salted passwords
  • Secure authentication tokens (JWT)
  • Role-based access controls
  • Regular security audits and updates

Your data is stored on our self-hosted infrastructure using Supabase (authentication and database) and NocoDB (structured data). All data centers comply with industry security standards.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Publishing Platforms: We transmit your book metadata to the platforms you authorize (KDP, Kobo, etc.). Each platform has its own privacy policy governing how they use this data.
  • Service Providers: We may share data with trusted third-party service providers who assist in operating our service (hosting, payment processing, analytics).
  • Legal Requirements: We may disclose data if required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the acquiring entity.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized features.

You can control cookie preferences through your browser settings. Please see our Cookie Policy for more details.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at hello@bookuploadpro.com.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide our service and comply with legal obligations.

If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. International Data Transfers

Your information may be processed and stored in data centers located outside your country of residence. By using our service, you consent to the transfer of your data to these locations.

We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

If we discover that we have collected information from a child under 18, we will delete that information immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of the service after changes constitutes acceptance of the updated policy.

If you have any questions about this document, please contact us at hello@bookuploadpro.com.